IKSM Technology

Welcome to IKSM Technology (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and protect information when you use our website https://iksmtechnology.com (the “Site”) and any of our mobile applications published under the name IKSM Technology (collectively, the “Services”).

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information depending on how you interact with our Services:

a. Personal Information

• Full name
• Email address
• Phone number
• Postal address
• Payment information (processed securely through third-party payment gateways)
• Account login details (if applicable)

b. Non-Personal Information

• Device information (model, OS version, unique identifiers)
• IP address
• App usage statistics and analytics
• Browser type, version, and language
• Log data and crash reports

c. Permissions and Access

Depending on the app’s functionality, we may request access to:

• Camera & Storage – for capturing, uploading, or managing images and files
• Location – for map or location-based features
• Bluetooth/Wi-Fi – for device connectivity features (e.g., Bluetooth printers, POS devices)
• Contacts or Phone State – only when necessary for app functionality

You can grant or revoke these permissions anytime from your device settings.

2. How We Use Your Information

• Provide, operate, and maintain our apps and website
• Improve user experience and app performance
• Communicate important updates, notifications, or offers
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent misuse or fraud

We do not sell, rent, or trade your personal information to third parties.

3. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

If you wish to delete your data or account, you can contact us at iksmtechnology@gmail.com and we will process your request promptly.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online service or data transmission is completely secure.

5. Sharing of Information

We may share your data only with:

• Trusted third-party service providers (e.g., hosting, analytics, cloud storage, or payment gateways)
• Legal authorities or law enforcement agencies, when required by applicable law

All partners and vendors are bound to handle your data responsibly and in accordance with this Privacy Policy.

6. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe that a child has provided us information, please contact us to remove it.

7. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your information
• Withdraw consent for specific data processing activities

To exercise these rights, please contact us via email at iksmtechnology@gmail.com.

8. Third-Party Services

Some of our apps may use third-party libraries, APIs, or SDKs such as:

• Google Play Services
• Firebase Analytics / Crashlytics
• Google Maps API
• Payment gateways (e.g., Razorpay, Paytm, Stripe, etc.)

These services may collect information as governed by their respective privacy policies. We recommend reviewing their privacy practices for more details.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this page regularly to stay informed.

10. Contact Us